Refund policy
Effective date: 26 October 2026
1. Refund before attending any class
If you have purchased a Cloud Future course and have not attended even one class of that purchased course, you are eligible to cancel and receive a full refund of the course fee you paid. This applies to both Online and Offline training. No cancellation deduction applies to a refund eligible under this rule.
2. Refund timeline
We will process an eligible refund within 7 bank working days from receiving your refund request with the details needed to identify the payment. Bank working days exclude Sundays, bank holidays and days on which the relevant bank is closed, including applicable bank-closed Saturdays. We will check your payment and attendance records and contact you if essential information is missing.
3. How to request a refund
Email support@cloudfuture.in from your registered email address with the subject "Course refund request". Include your full name, registered phone number, course name, payment/order reference, payment date and confirmation that you have not attended any class of the purchased course. If you need help finding the reference, call +91 9848456512. Do not send card PINs, CVV numbers, passwords or OTPs.
4. Where the refund is sent
Refunds are returned to the original payment method where supported. If that is not possible, our team will contact the original payer to verify a suitable refund method. If you have not received the refund after 7 bank working days, contact support with your request and transaction reference so we can trace it.
5. After attending a class and other issues
The standard cancellation refund above applies only when no class of the purchased course has been attended. If you have already attended a class, contact support about any delivery, quality, billing or access issue so we can review the facts and the rights that apply. Duplicate payments, services we cancel or fail to deliver, and other refunds required by applicable law are reviewed separately and are not excluded by the attendance condition.
6. Contact
Refund support: support@cloudfuture.in
General enquiries: info@cloudfuture.in
Phone: +91 9848456512
Cloud Future, International Tech Park, Whitefield, Bengaluru, Karnataka - 560066, India.
This policy does not limit your statutory consumer rights. Changes published later will not retrospectively reduce the refund entitlement applicable to your purchase.
1. Refund before attending any class
If you have purchased a Cloud Future course and have not attended even one class of that purchased course, you are eligible to cancel and receive a full refund of the course fee you paid. This applies to both Online and Offline training. No cancellation deduction applies to a refund eligible under this rule.
2. Refund timeline
We will process an eligible refund within 7 bank working days from receiving your refund request with the details needed to identify the payment. Bank working days exclude Sundays, bank holidays and days on which the relevant bank is closed, including applicable bank-closed Saturdays. We will check your payment and attendance records and contact you if essential information is missing.
3. How to request a refund
Email support@cloudfuture.in from your registered email address with the subject "Course refund request". Include your full name, registered phone number, course name, payment/order reference, payment date and confirmation that you have not attended any class of the purchased course. If you need help finding the reference, call +91 9848456512. Do not send card PINs, CVV numbers, passwords or OTPs.
4. Where the refund is sent
Refunds are returned to the original payment method where supported. If that is not possible, our team will contact the original payer to verify a suitable refund method. If you have not received the refund after 7 bank working days, contact support with your request and transaction reference so we can trace it.
5. After attending a class and other issues
The standard cancellation refund above applies only when no class of the purchased course has been attended. If you have already attended a class, contact support about any delivery, quality, billing or access issue so we can review the facts and the rights that apply. Duplicate payments, services we cancel or fail to deliver, and other refunds required by applicable law are reviewed separately and are not excluded by the attendance condition.
6. Contact
Refund support: support@cloudfuture.in
General enquiries: info@cloudfuture.in
Phone: +91 9848456512
Cloud Future, International Tech Park, Whitefield, Bengaluru, Karnataka - 560066, India.
This policy does not limit your statutory consumer rights. Changes published later will not retrospectively reduce the refund entitlement applicable to your purchase.